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INC-1039 · Seehof Residenz · Bar terminal
Guest reports card skimmed after stay
highopenPayment or card fraud
Timeline
Oct 07, 03:10 PM UTC · S. Wimmer
Incident reported.
Summary
Guest reports fraudulent transactions. Bar terminal taken out of service for inspection.
Reported by S. Wimmer (Front Office)
Escalation
- manager
- security-partner
- insurer
- authorities